Return Policy

Return Policy

Thanks for shopping at Surplus Tools, Inc

If you are not entirely satisfied with your purchase, we're here to help. To be eligible for a return, your item must be unused and in the same condition that you received it. We must be notified within 7 days of receipt and item{s} must be returned within 21 days of receipt. Your item must be in the original manufacturers packaging. Your item needs to have the receipt/invoice {original or copy}.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

Refunds are issued within 24-48 hours after receipt/inspection. Refund will be issued via original method of payment. Credit Card/Wire Transfer/ Money Order/ Etc.

Errors on our end - You will be refunded original shipping cost, Plus Return shipping cost.

If you have any questions on how to return your item, contact us. 941-525-7652

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